Author Archives: Hervé Lebret

A start-up is a baby

I’ve been using this analogy a lot in my talks or courses. Fred Wilson has been using it to in his latest post, The Expanding Birthrate Of Web Startups.

In my talks, the slide is the following (you can check slide 61 in the pdf I posted in Start-Up, the book: a visual summary):

In full text, it is again
– Do parents know about educating a baby? so why do we say to founders to gain experience first?
– Do parents control everything it does, forever? so why founders are so paranoid about losing control?
– Would they give/abandon responsibility to teachers, doctors, “professionals”? so should not founders just hire the best people to increase chance of success?
A start-up is a baby which needs to grow and its founders should help it succeed (and yes your start-up baby is the most beautiful on earth… )

Finally, I usually add, maybe because I am a bit traditional, that I strongly believe single-parent families/companies are tougher for the kid so find a partner, never found a start-up alone.

What’s interesting with Wilson, is that he helps me enrich the analogy with parenting, so he sees the investor, not the founder as a parent. For me, the investor is a mentor, a godfather… so here are a few comments related to the analogy in his post:

– “I am committing to the care and feeding of the company until cash flow breakeven (the startup equivalent of adulthood)” (Wilson himself)
– “I worry like a parent with too many kids. Who is going to take care of all of these kids?” (Wilson again)
– “Parenting is a good way to put it. Unsure about the “pulling the plug” comparison though, doesn’t go very well with parenting!” (Loic Lemeur)
– “The super-angels and the angels, don’t try to play “parent”. They play friend. It’s a mutual benefit relationship, but the ultimate control is to the entrepreneur. Usually the friends and family who are excited about your seed round (when you leave their company), are not thinking about follow-on.” (Prasanna Sankaranarayanan)
-“do you think the “orphaned startups” will suffer because their “parent investors” remove themselves” (Adam Wexler)
-“an environment not unlike pre- or emerging-industrial third world nations. High infant mortality, the necessity of conserving scarce resources for those infants with provable indications that they CAN survive the initial impediments. It doesn’t mean that the parents love or value the survivors more, but rather that as a practical matter there are few options. […] if a ‘gifted child’ is to be sustained through the vagaries of infancy, then it’s important for both the company and the investor(s) to consider this up front. […] When, at the outset, it becomes clear that substantial investment in capital equipment, research and development, or extended operation at a loss is required if a ‘gifted child’ is to be sustained through the vagaries of infancy, then it’s important for both the company and the investor(s) to consider this up front. ” (Rich Miller)
– “We make fun of parents today who enroll their kids in the right kindegarden so they can get into Princeton, Yale, Harvard, but perhaps they aren’t so wrong if we applied that logic to startups….what do you need to do as an early stage company to ‘get into the right school’ when you come of age?” (Dave Hendricks)
– “But that’s not good parenting… if you want your child/portfolio company to succeed long term, you’ve got to consider where the road will take you, because the easy road/early exit isn’t a lock and is usually a lot harder than you think” (Reece Pacheco)
– “History: birthrate without control produces malnourished kids.” (Agilandam)
– “Short answer: A lower % of these “kids” will make it to their 3rd birthday.” (Andy Swan)
– “I thought you were going to make a separate point, that there aren’t enough acquirers — Google is active, Microsoft, Yahoo and others much less so — to adopt all the kids who don’t go public.” (Glen Kelman)
– “If programs like Y Combinator are getting our smartest kids to start companies instead of going to law school, McKinsey etc then that’s going to lead to good things for our industry and our economy.” (Chris Dixon)
– “Also… you say that entrepreneurs should find a one or 2 VCs and have a long term relationship with them. Isn’t this true for VCs too? Doesn’t it make sense to have the same investors lead the company from birth to adulthood and not one VC for the “toddler” period, one of the “child”, one of for the teen? If we take that analogy a little bit further, we know that foster kids who are taken from foster family to foster family usually don’t end up as “well” as the ones who get the same frame all along?” (Julien)

So the analogy has some value. You can react…

iPad vs. Kindle

As I just mentioned in my previous post, I converted the English version of the book Start-Up to the Amazon Kindle and Apple iPad/iPhone formats. I will describe here what I faced as challenges and output.

The Amazon Kindle first.

It was relatively easy to do the job. I just add to save my Word version of the book into an HTML file. Well, almost. First, the table of content did not have direct hyperlinks, which I had to build. And at the end, it was not really a meta-table of contents so that you can click on the links (on the iPad version of the Kindle) but there is no real table of content. Second, the tables of data were just awful, so I had to convert them to JPG pictures. Then I just had to become a member of the Amazon DTP platform, fill in my details and upload the file. Their validation was fast and the Kindle version is available since late July. As I wrote in my previous post, the main weakness I saw is that on the iPad version of the Kindle, I could not enlarge the pictures (whereas I can do it with an iBook). Other weaknesses: the table of content is not good; and the chapter titles are small. Finally, I still do not know why they sell it for $11.99 when I asked for $9.99.

Now the Apple ibookstore. This was much more challenging!

Preparing an ebook is not as simple as I thought. In my simplistic views of electronic books, I thought that PDF would be an ideal format. I was naïve! If you want to read ebooks on a laptop, Adobe Digital Editions (http://www.adobe.com/products/digitaleditions) as well as Calibre (see below) provide a good reader for your laptop.

Now Apple was tougher. First I had no clue if I should become a developer or a content provider (http://www.apple.com/itunes/content-providers). Fortunately enough, being a content provider is good enough and free! Once you are registered as content provider you just have to let Apple validate your file. Well one minute! To become a content provider, I had to download iTunes Producer which works on Apple computers only!

Then you have to do much more work than with Amazon! First they want a EPUB format. You need to create such a file from the same HTML file required from Amazon (you can use Calibre, www.calibre-ebook.com) and you need to validate it with epubcheck (code.google.com/p/epubcheck). I had many bugs and had to use an epub editor. Sigil was good (code.google.com/p/sigil). But I still had to do some hand work and I would quantify it as a few days of work of editing whereas Amazon only asked me about a day.

Finally, Apple annouces it takes them up to 10 business days to do the quality control and it is about what it took. I do not have a Kindle so I cannot judge the result. There were a few buyers but I did not get any feedback yet. I have an iPad with the Kindle reader so I could check the results as I said previously. The experience was better with iBooks but better than I feared on the Kindle platform provided for the iPad.

Finally, the iBook seems to be available through the USA, Canada, UK, Germany and France only and apparently the countries which have agreements with those. Switzerland is not part of the group so I would not be able to buy it from home… too bad for Swiss residents!

Start-Up on iPad-iPhone and Kindle

It’s done! I just made the book Start-Up available on both platforms, the Apple iBookstore for iPad and iPhone and the Amazon Kindle. I also checked bother versions so let me share with you a few things from the experience.

The process with Apple was the most painful (more in my next post). Is it because they have a higher quality control? I am not sure. The main difference is that you can click on the pictures with Apple whereas on the Kindle, I could not find a way to enlarge them. It is a weakness in my case given the amount of data in the tables. I also noticed I did not master well the tables of content for the Kindle…

There is also a small mystery, a mistake I may have made: both versions should sell at $9.99 but Amazon sells it at $11.99 and I have no clue of the reason why!

More about the experience of publishing an eBook in my next post!

Super Angels

I just come back from vacation and all of a sudden I discover that the world has changed! Before my break you had the business angels investing in the early rounds (up to $1M) and the VCs who would seldom invest in rounds smaller than $1-2M. Now the frontier is blurred: you have the seed VCs (Index seed being a recent one) and the Super Angels fighting for the same deals.

If you want to know more, you will find plenty of posts and news such as:

VCs And Super Angels: The War For The Entrepreneur from Techcrunch.

Why Micro-VCs Are So Damn Friendly from Xconomy.

‘Super Angels’ Alight from the WSJ.

Micro VCs Are all BFFs… Forever? by David Beisel.

All this is not so new as Business Week mentioned the phenomenon in May 2009: ‘Super Angels’ Shake Up Venture Capital.

And I should not forget Fred Destin’s blog where i first read about all this: Super Angels, Lean VCs, Proto-Incubators, whatever. Focus on social contract. He also published an article about European SuperAngels.

So what is new here? Well I am not sure, I may just be so much remote that I have missed a big trend. Or is it just that the VC and high-tech world is such in a crisis that it is looking for new models. They were always big angels. Arthur Rock for Intel and Apple, Andy Bechtolsheim for Google or Magma, and Sequoia did the seed round for Yahoo, so what?

Well the VCs have really big funds up to a billion so investing in small rounds is tough but they have understood and move back to seed. Entrepreneurs think angels are nicer, but check again my posts on the Tesla story and Elon Musk.

Finally there is a strong argument that Internet and software companies may not need as much capital as start-ups in the past and another argument that entrepreneurs just look to sell their company to Google for $25M which is not so bad, so they might not need VCs anymore. But then, Silicon Valley faces the risk of not creating new Apples or Googles… So it is probably just “back to the future”…

Skype IPO filing

What’s interesting about Skype new filing in addition to all the comments you may find is their current cap. table and investor structure. I hope we will know more about all this when the company files additional material. For the moment, here are the numbers I could built from their S-1 document dated August 9. It is obvisouly very different from what I published at the time of acquisition by eBay. See my post of April 2008.

First the investors:

Second the full cap.table if Skype was going public at the price paid by the investors to buy Skype from eBay:

I will publish more when/if the company goes public…

During The Bubble, 77% Entrepreneurs Failed. Now, It’s Around 40%

My colleague and entrepreneur David Portabella just mentioned to me Conway’s views on his investments. Conway is a famous business angel who invested in AskJeeves, Google and Paypal.

In a nutshell:

– In the 1997-2001 period, 77% of his investments failed. Since 2002, it’s down to 40%.
– Entrepreneurs have a 66 percent chance of being successful on a startup if it’s their second one.
– There is a misconception that “every 10 years we get a Google.” “That’s not true,” he claims it is at a much faster rate.

If I agree that failure is common and success is not so rare, I am less sure about serial entrepreneurs being better. I have hard data from Stanford entrepreneurs and serial entrepreneurs are not any better. I will share these data in the future…

Job creation: who’s right? Grove or Kauffman

Two recent articles seem to draw different conclusions on the critical role of start-ups. The Kauffman foundation just published a report entitled The Importance of Startups in Job Creation and Job Destruction

Andy Grove, the former CEO of Intel, is someone who knows so much about Silicon Valley that his recent article How to Make an American Job Before It’s Too Late is much more disturbing. Let me just quote him:

It’s our own misplaced faith in the power of startups to create U.S. jobs. Americans love the idea of the guys in the garage inventing something that changes the world. New York Times columnist Thomas L. Friedman recently encapsulated this view in a piece called “Start-Ups, Not Bailouts.” His argument: Let tired old companies that do commodity manufacturing die if they have to. If Washington really wants to create jobs, he wrote, it should back startups.

Mythical Moment.

Friedman is wrong. Startups are a wonderful thing, but they cannot by themselves increase tech employment. Equally important is what comes after that mythical moment of creation in the garage, as technology goes from prototype to mass production. This is the phase where companies scale up. They work out design details, figure out how to make things affordably, build factories, and hire people by the thousands. Scaling is hard work but necessary to make innovation matter. The scaling process is no longer happening in the U.S. And as long as that’s the case, plowing capital into young companies that build their factories elsewhere will continue to yield a bad return in terms of American jobs. Scaling used to work well in Silicon Valley. Entrepreneurs came up with an invention. Investors gave them money to build their business. If the founders and their investors were lucky, the company grew and had an initial public offering, which brought in money that financed further growth.

Intel Startup

I am fortunate to have lived through one such example. In 1968, two well-known technologists and their investor friends anted up $3 million to start Intel Corp., making memory chips for the computer industry. From the beginning, we had to figure out how to make our chips in volume. We had to build factories; hire, train and retain employees; establish relationships with suppliers; and sort out a million other things before Intel could become a billion-dollar company. Three years later, it went public and grew to be one of the biggest technology companies in the world. By 1980, which was 10 years after our IPO, about 13,000 people worked for Intel in the U.S. Not far from Intel’s headquarters in Santa Clara, California, other companies developed. Tandem Computers Inc. went through a similar process, then Sun Microsystems Inc., Cisco Systems Inc., Netscape Communications Corp., and on and on. Some companies died along the way or were absorbed by others, but each survivor added to the complex technological ecosystem that came to be called Silicon Valley. As time passed, wages and health-care costs rose in the U.S., and China opened up. American companies discovered they could have their manufacturing and even their engineering done cheaper overseas. When they did so, margins improved. Management was happy, and so were stockholders. Growth continued, even more profitably. But the job machine began sputtering.

U.S. Versus China

Today, manufacturing employment in the U.S. computer industry is about 166,000 — lower than it was before the first personal computer, the MITS Altair 2800, was assembled in 1975. Meanwhile, a very effective computer-manufacturing industry has emerged in Asia, employing about 1.5 million workers — factory employees, engineers and managers. The largest of these companies is Hon Hai Precision Industry Co., also known as Foxconn. The company has grown at an astounding rate, first in Taiwan and later in China. Its revenue last year was $62 billion, larger than Apple Inc., Microsoft Corp., Dell Inc. or Intel. Foxconn employs more than 800,000 people, more than the combined worldwide head count of Apple, Dell, Microsoft, Hewlett-Packard Co., Intel and Sony Corp.

10-to-1 Ratio

Until a recent spate of suicides at Foxconn’s giant factory complex in Shenzhen, China, few Americans had heard of the company. But most know the products it makes: computers for Dell and HP, Nokia Oyj cell phones, Microsoft Xbox 360 consoles, Intel motherboards, and countless other familiar gadgets. Some 250,000 Foxconn employees in southern China produce Apple’s products. Apple, meanwhile, has about 25,000 employees in the U.S. — that means for every Apple worker in the U.S. there are 10 people in China working on iMacs, iPods and iPhones. The same roughly 10-to-1 relationship holds for Dell, disk-drive maker Seagate Technology, and other U.S. tech companies.

If you download the Kauffman paper, you will read that newly-established companies create jobs whereas established companies destroy jobs (they create fewer jobs than they destroy others). There is no contradiction between the two papers, they both show the critical role of innovation, but Grove is adding it is far from sufficient in the long term: you also need to make this initial wealth creation sustainable through job creation in manufacturing. It is all the more interesting that Mr. Grove has a very, very long experience in the field…

Give back to the community

My sixth article in the newsletter Créateurs about high-tech success stories: Swissquote. I am leaving Silicon Valley after purely American stories with Adobe & Genentech, then followed by Europeans in SV (Synopsys, VMware) to talk about a pure Swiss success!

Mark Bürki and Paulo Buzzi are the two founders of one of the nicest Swiss (not to say European) success stories: Swissquote. No link to Silicon Valley, no venture capital, an exception to what I am used to promote. “Just a” local online bank launched in 1997 as a spin-off of a software service company, Marvel, which was founded in 1990. Bürki and Buzzi did not launch their start-up in a Garage like HP, Apple or Google; worse, it was in a cellar! The beginnings were not easy, salaries were not always guaranteed…

The USA played a role however. At a conference in Boston, the two founders discovered a new promising platform: the Internet. Sitting at a tiny booth, the founder of an unknown start-up, Amazon. Later, a contract with the IOC, the International Olympic Commitee, for the design of their web site, gave the much needed cash to Marvel. Marvel had also specialized in financial applications and Bürki could see the potential of the Internet for the consumer of stock and financial news.

With a Zurich-based bank as a financial partner, Marvel launched Swissquote in 1997. The beginnings were very encouraging and at that time, most investment banks were competing for the fast-growing start-ups to be quoted on stock exchanges. Swissquote went public in 2001 with less than CHF20M in sales and a huge loss. The future would not be as nice as the pre-IPO boom and the burst of the Internet bubble threatened the mere existence of the company. But Bürki and Buzzi were not part of the mass of entrepreneurs who disappeared as fast as shooting stars. Decisions were tough, many employees were fired but Swissquote survived. In 2009, its sales were about CHF100M with a net profit of CHF35M, and its market capitalization was nearly CHF600M.

In August, and then in November 2006, I had invited the two founders to share their entrepreneurial experience on the EPFL campus. They had explained the importance of a vibrating ecosystem, as they had enjoyed it in Lausanne during their studies, years before. “When we were students in computer science”, Bürki noticed, “the sixty or so students in the department belonged to about twenty different nationalities”, a diversity that can be found in the best technology clusters. Without any business training, they learnt how to manage a company with two hundred people. The two founders are convinced that you learn these things by doing. Two founders. Another important topic. Your co-founder can challenge you with the right questions that a lonely founder may not solve easily.

Bürki also mentioned the vital role of the dream by quoting, in a rather surprising manner, Che Guevara: “Be Realistic, Ask for the Impossible.” As a reminder of their beautiful years at EPFL and also as a sign of their success, Marc Bürki and Paolo Buzzi took in 2008 a typically American decision by creating an endowed chair in quantitative finance.

How to pitch VCs

An interesting presentation, both content and format, on how to pitch VCs was given by Fred Destin at LIFT. Fred is a VC with Atlas whom I met a few months ago and I like his style. You can check his post directly or look at his documents below.

On the format, I was seduced by the Prezi tool.

Why Silicon Valley kicks Europe’s butt

Listen to Loic Lemeur’s views on why “Why Silicon Valley kicks Europe’s butt”. Nothing special if you read regularly my blog but said by someone who has visibility, credibility and experience on both sides of the ocean.

Check his arguments:
– the main reason is how much time we take for lunch in Silicon Valley (i.e. feeling of urgency)
– all in one place (i.e. critical mass)
– like a campus (i.e. easy connections, young, sunny)
– business happens 24/7 even when you don’t expect it (i.e. obsession)
– seed funding and VCs (i.e. money)
– flexible (i.e. changes happen fast)
– “how can I help” attitude (i.e. open and pragmatic)
– easy to get an appointemnet (i.e. open again)
– people trust by default (i.e. open mindedness)
– diversity (i.e. yes diversity works in the US)
– press and bloggers (i.e. tech friendly culture)
– Europeans begin locally (i.e. not globally)
– too much copy / paste in Europe (i.e. no real innovations?)
– Europeans hire local (i.e. challenging to go global)
– Think in English (i.e. another challenge)
– you guys can fix it (i.e. self-confidence and confidence in others – empowerment, remember class A people hire class A+ people)
– aim at being a world leader (i.e. ambition)
– focus on execution, ideas do not matter (i.e. action oriented)
– gather a community and iterate (i.e. learn by doing, by trials and errors)
– believe in yourself (i.e. …)

Well even if this may be obvious for some of you, I still had to fight against people who disagree about this (check my previous post!)

yYou can compare all this to my summary slide when I talk about Silicon Valley. No frustration in all this as we all have to say these things endlessly, but sometimes, still too often!