The challenge of growth (2/3): Google

Following my post, yesterday, about Greiner’s paperEvolution and Revolution as Organizations Grow“, here are some data about Google. Well you know that Google is my favorite case study. I read and heard a few things recently which are related to the topic of growth and that I found interesting.

There is first the fact that Google employees generally say how impressive is the management of growth in hiring. The process is thorough with many phone and face to face interviews, assessing the quality of the future employee and her ability to work in teams. Then there is the process of managing teams which has been published under the code name Oxygen. (Thanks to Corine for mentioning it 🙂 ).

You can learn more about the project from Google Project Oxygen: Rules for good management or Google’s Project Oxygen.

What is really impressive (if true!) is that Google continues to maintain the start-up culture it had from its early days. In the early days, Brin and Page were interviewing all new hires. Google was also famous for giving math tests such as this one (extracted from the GLAT – Google Labs Aptitude Test). And finally, just as with Apple, people work in small teams (the famous “One pizza should feed the team”.) And this helps in keeping a start-up culture with not much hierarchy.

As a simple conclusion, Google tries to stay creative (following Greiner’s model).

Next and final part: some notes on the WEF report, Global Entrepreneurship and Successful Growth Strategies of Early-Stage Companies.

The challenge of growth (1/3): Greiner

Growth of start-ups is probably their biggest challenge. As you may imagine given my interest for the company, I will focus on Google in a future post, but first let me mention an article mentioned to me by my colleague Jean-Philippe M.-F. (thanks 🙂 ): Evolution and Revolution as Organizations Grow, by Larry E. Greiner. As the author writes, it is a quite generic article: “In one sense, I hope that many readers will react to my model by calling it obvious and natural for depicting the growth of an organization. To me this type of reaction is a useful test of the model’s validity.”

What is interesting for me is the first phase of company growth, called Creativity. If your start-up is in that phase or if your are helping such a one, then it should have the following features (quoted from Greiner)

– The company’s founders are usually technically or entrepreneurially oriented, and they disdain management activities; their physical and mental energies are absorbed entirely in making and selling a new product.
– Communication among employees is frequent and informal.
– Long hours of work are rewarded by modest salaries and the promise of ownership benefits.
– Control of activities comes from immediate marketplace feedback: the management acts as the customers react.

and a crisis will arise at some point, called the leadership crisis:

“As the company grows, larger production runs require knowledge about the efficiencies of manufacturing. Increased numbers of employees cannot be managed exclusively through informal communication; new employees are not motivated by an intense dedication to the product or organization. Additional capital must be secured, and new accounting procedures are needed for financial control.

Thus the founders find themselves burdened with unwanted management responsibilities. So they long for the “good old days”‘ still trying to act as they did in the past. And conflicts between the harried leaders grow more intense.

At this point a crisis of leadership occurs, which is the onset of the first revolution. Who is to lead the company out of confusion and solve the managerial problems confronting it? Quite obviously, a strong manager is needed who has the necessary knowledge and skill to introduce new business techniques. But this is easier said than done. The founders often hate to step aside even though they are probably temperamentally unsuited to be managers. So here is the first critical development choice–to locate and install a strong business manager who is acceptable to the founders and who can pull the organization together.”

More in Greiner’s paper and then my post on Google in the near future.

What is (open) innovation ?

A few publications I read recently push me to revisit a topic which is quite well-known and (I discover it is not that) simple. I would like to discuss again the basic definition of innovation and then mention why the term “open” before innovation has been quite misleading for many readers.

Innovation is not invention, it is its complement. Some say it is the commercialization of invention, others the scaling of invention (which was for me a new and interesting concept). The difficulty lies in the fact that there is a continuum and a lengthy process from the idea (invention) to its application (innovation) and all the actors playing a role in between are impacted by the constraints of innovation.

So let me directly jump to open innovation, a concept I have been uncomfortable since the first time I heard about it. Open Innovation was developed by Henry Chesbrough (http://en.wikipedia.org/wiki/Henry_Chesbrough) and his book is probably among the best selling books with innovation as the main topic.

His main idea is that corporations are developing products in a distributed manner and not anymore in a vertically integrated manner where the corporation masters all aspects of its development from the initial ideas to the final selling. Innovation is nowadays “open” because corporations in-license and out-license intellectual property from and to partners, collaborate with universities, work, outsource with partners. Of course the term is a little misleading because it does not mean innovation is available to external partners, it means that corporations have extended their borders to the outside in order to innovate better.

Julien Penin, a researcher from Strasbourg, argues in his paper “More open than open innovation? Rethinking the concept of openness in innovation studies” that this is not a good definition of open innovation. He adds a number of new constraints which would make innovation really open. In his conclusion, he states: “We identified three constitutive elements of a context of open innovation: (i) Voluntary knowledge disclosure; (ii) Openness of knowledge and; (iii) ongoing interactions among stakeholders.”

He is not saying open should be free, but he is fighting for (neutral) access to knowledge. Where I am a little puzzled though I like what he says is that I am not sure he is talking about innovation or invention. But he has a clear point on the definition of openness. He further adds in his introduction that “Open innovation à la Chesbrough is therefore synonymous with distributed innovation […], disintegrated innovation, modular innovation […], network innovation, or collaborative innovation.” and a littler later “We propose therefore to rethink the concept of openness in innovation studies [… where] an open world is opposed to a world of control or permission.”

You may react and think that these are only definitions but I think it goes much further. Let me expand a little bit. In a recent Xconomy post, Wade Roush wrote about Xerox PARC and Apple, and their relations to describe how innovation works: PARC Fires Back at New Yorker, Claiming Old Apple Legend Misses Point of How Innovation Works Today. It is well-known that Xerox has been good at inventing but weak at implementing its inventions into innovations. Well. Silicon Valley as an innovative cluster has always been an open ecosystem, because the borders are very fuzzy. Just check again the Wagon Wheel Bar story or the arguments by AnnaLee Saxenian that Silicon Valley has been more successful that Route 128 in Boston because the culture is more opened (https://www.startup-book.com/2011/02/25/google-silicon-valley-and-the-spin-off-virtuous-cycle/) .

One interesting comment on the Xerox/Apple link is a comment taken from Malcolm Gladwell’s May 16 New Yorker article, “Creation Myth: Xerox PARC, Apple, and the Truth about Innovation”: “It takes a combination of Soviet-style systematic analysis, U.S.-style high technology, and Israeli-style improvisation under constraints to run a successful war or create a successful product.” PARC, he argues, had only the technological abundance, not the analysis or the constraints, added Wade Roush. Interesting!!

And he further adds “Open innovation is the idea, worked out by Berkeley business professor Henry Chesbrough and others, that companies should have permeable boundaries when it comes to intellectual property—licensing in technology from outside when it’s key to building new business lines, and licensing it out from inside when it’s not being properly exploited.” Well it is not clear at all that open innovation creates “permeable boundaries” and it is clear at all that open innovation is good for all partners.

Whereas Silicon Valley has been something different, something more open that Chesborough ‘s definition. The eight traitors, the Apple story, Google or Facebook today show that SV is an open environement which Richard Newton described as (see https://www.startup-book.com/2010/11/12/google-vs-facebook/) “Silicon Valley and the Bay Area are cradles of innovation.” And he further added, stating a colleague of his: “The Bay Area is the Corporation. […When people change jobs here in the Bay Area], they’re actually just moving among the various divisions of the Bay Area Corporation.” This may be closer to the open source movement, but this is of course too simplistic when people who know Silicon Valley could experience how competitive and aggressive it can be.

A French start-up goes public on NYSE

Sequans is a wireless chip company which went public last month. This is a rare enough event to be worth a post. All the more as the start-up is French and it went public on the New York stock exchange. It may not look like a great IPO but for a non-US company, it is a real achievement (there had been Ilog, Business Objects and a few other French start-ups). What is also interesting is that it did not have US VCs and the company was founded in 2003, less than 8 years to go public.

What else worth commenting?
– the company had raised more than €50M prior to IPO and $66M at IPO.
– the founding team had experience with another US company (Juniper)
– VCs come from France (i-source, SGAM) and the UK (Add Partners, Kennet). Later on, it added strategic investors (Swisscom, Alcatel, Motorola).
– All shareholders sold a little piece of their stake (about 3-5%)

LinkedIn prices IPO

After LinkedIn IPO filing, here is more: LinkedIn priced its IPO at $32-35 and some additional data are provided in the cap. table. The new stuff is in green compared to my previous post:

– the company will sell 4.8M new shares (with an option for 1.17M more) and 3.0M from selling shareholders raising $146M after fees (and more than $180M if the option is exercised).

– the list of selling shareholders is provided, which gave another piece of new info:

– two founders (Eric Ly and Konstantin Guericke) sell some of their shares so that we now know they own respectively 1.3% and 0.9% respectively. We know nothing about Allen Blue and Jean-Luc Vaillant.

Europeans and Silicon Valley

Silicon Valley is well known for its immigrants, particularly those from Asia (India, China, Taiwan, Korea, etc). AnnaLee Saxenian is famous for her books on the topic. The European migrants are lesser known and I think it is a little unfair. Let me first illustrate it with famous examples and then with statistical data.

I have been using this picture for some years now to show that Europe also counts famous Silicon Valley migrants that should be used better as role models. Do you know them? Take a little time to check how many you know and then have a look at the answer.

First row

On the top left, here are the famous Traitorous Eight, the founders of Fairchild in 1957 who can be considered as the fathers of Silicon Valley. Jean Hoerni was from Switzerland, Eugene Kleiner from Austria, and Victor Grinich’s parents from Croatia (he was born Grgunirovich). You may want to know more at https://www.startup-book.com/2011/03/02/the-fathers-of-silicon-valley-the-traitorous-eight.

On the right is Pierre Lamond, founder of National Semiconductor and then a partner with Sequoia Capital. As you may imagine, he is a specialist of semiconductors. More at http://en.wikipedia.org/wiki/Pierre_Lamond.

Then comes Andy Bechtolsheim, from Germany. A founder of Sun Microsystems and a business angel in Google (there is the legend he wrote a $100k to Google whereas the company did not exist yet ; a good investment, worth more than $1B a few years later !). http://en.wikipedia.org/wiki/Andy_Bechtolsheim

Finally on the top row is Michael Moritz, from Wales. He was a journalist with Time Magazine when Don Valentine hired him at Sequoia. A good choice, just for two investments he made, Yahoo and Google… http://en.wikipedia.org/wiki/Michael_Moritz

Second row

Philippe Kahn is probably less famous except in France where he was an icon in the 80’s. He left his motherland when he understood his work would not be appreciated and flew as a tourist in 1982 to the USA. A few months later, he founded Borland. http://en.wikipedia.org/wiki/Philippe_Kahn

The Dutchman is Aart de Geus. He did his undergrad at EPFL where I work and his PhD in the USA. He is the founder and current CEO of Synopsys, the leader in Electronic Design Automation (6’700 employees, $1.4B in revenue). https://www.startup-book.com/2009/12/11/a-european-in-silicon-valley-aart-de-geus/

Andy Grove flew Hungary under the Communist regime and arrived in New York without speaking English. He can be considered as a founder of Intel and would later become its CEO. http://en.wikipedia.org/wiki/Andrew_Grove

Third row

Pierre Omidyar, half French, his family has Iranian roots but he was born in Paris, moved to the USA when he was 6… founder of eBay. http://en.wikipedia.org/wiki/Pierre_Omidyar

Serguei Brin, founder of Google, born in Moscow, also moved in the USA when he was 6. http://en.wikipedia.org/wiki/Sergey_Brin

Edouard Bugnion, from Switzerland, is a founder of VMware. More on https://www.startup-book.com/2010/03/16/a-swiss-in-silicon-valley/

The last examples have more of a Europe-USA-Europe background:

The three founders of Logitech are Daniel Borel, Pierluigi Zappacosta and Giacomo Marini. “The idea for Logitech was spawned in 1976 at Stanford University, in Palo Alto, Calif. While enrolled in a graduate program in computer science at Stanford, Daniel Borel and Pierluigi Zappacosta formed a friendship that would become a business alliance. While completing their education, Borel, a Swiss, and Zappacosta, an Italian, identified an opportunity to develop an early word-processing system (therefore the name which means Software Technology in French). The pair spent four years securing funding and eventually built a prototype for the Swiss company Bobst.” The rest is history.
http://en.wikipedia.org/wiki/Daniel_Borel
http://en.wikipedia.org/wiki/Pierluigi_Zappacosta
http://en.wikipedia.org/wiki/Giacomo_Marini

Some similarities with the next story: Bernard Liautaud studied at Stanford before working for Oracle in Europe. A founder of Business Objects with Denis Payre who moved very early in the USA as he had understood that IT = USA. http://en.wikipedia.org/wiki/Bernard_Liautaud

Pierre Haren, founder of Ilog, got his PhD at MIT. No Silicon Valley here but Pierre told me once the importance of the American culture in his entrepreneurial venture. http://en.wikipedia.org/wiki/ILOG

I finish with Loic Lemeur, a friend of Sarkozy, who has left France to launch Seesmic in SV. One of the latest European migrants who show that the flow never stops. https://www.startup-book.com/2010/06/21/why-silicon-valley-kicks-europes-butt

🙂 or 🙁 ?

Now the stats. One could always argue that those were only a few examples / exceptions. The table which follows is in my book but comes indirectly from a study by AnnaLee Saxenian. She and her co-authors analyzed where were SV foreign entrepreneurs coming from.I do not think they had compiled Europe as a group which I did from her data. The result is quite impressive because Europe is very similar to China or India. I am not sure this is that well known…

Source: AnnaLee Saxenian et al. “America’s New Immigrant Entrepreneurs” Duke University and UC Berkeley, January 2007.

Pitch Perfect

Pemo Theodore had interviewed me a few weeks ago about Women and HighTech Entrepreneurship. I was all the more honored that I joined a group of very famous entrepreneurs and investors on Pemo’s Ezebis web site and I am not sure why I belong to it! Among them, Guy Kawasaki, Neil Rimer, Vivek Wadhwa, Randy Komisar, Jeff Clavier and many more.

Pemo is doing a great job on role models and I just learnt she is also a coach. Her program, Pitch Perfect, looks very exciting. She summaizes it as:

  1. P rove your concept & presentation start to finish
  2. I mprove your confidence & passion despite rejection
  3. T est drive your demo
  4. C hoose the best kind of investment
  5. H one everything to a fine PITCH

and as a short reminder, what I had said is since yesterday on The Next Woman magazine

Board members and equity in start-ups

I’m regularly asked how to share or distribute equity in start-ups. One related question is how much equity should be given to board members. I am not discussing here investors’ seats on the board as they represent the equity owned by the funds, but only the independent board members, those who have a specific expertise to help the company (industry expert, scientific expert, business expert). There is an implicit assumption: board members do not receive cash (except the reimbursement of out of pocket expenses).

As a general rule, I heard many times that the independent board members as a group should not represent more than 2% of the company, and individual board member not more than 0.5-1%. (As a comparison, I had mentioned in documents in the past (including Equity Split in Start-ups) that a CEO is about 5-10%, a VP between 0.5 and 2% and a technical director about 0.2%. The rule of thumb is dividing by 5 at each level, CEO 5, VP, 1, director 0.2).

I just had a look at my past cap. tables and S1 documents and listed below examples of independent board members. The table gives the company and board members’ names and then how much the director had just before the IPO, which is related to the founders’s specific shares. On average, they have 0.24% of the company and about 1% of what founders own. This is consistent with what I had been saying for years. 🙂

Wozniak is back!

Going through the higher and higher number of IPO filings, I was suprised to find Wozniak’s names among the officers of one the filing companies. Steve Wozniak, Apple co-founder, is the chief scientist of Fusion-io, a Salt Lake City start-up which has raised more than $100M with NEA and LightSpeed and made more than $30M in revenues in 2010.

Wozniak is neither a founder nor apparently a big shareholder. At least the S-1 filing does not mention his stake, which means that he has less than 5% of the company. My usual cap. table shows typical numbers. The two founders remain with 6.1 and 4.7% each, investors have about 50% of the company and the ESOP is 20% (25% if I include available options for future grants). All this assumes the company goes public and includes the future IPO shares.

One detail I will focus on in a post to come is equity given to independant board members (VCs are on the board but usually do not own equity personally). Here Ray Bingham and Dana Evan own 0.03% of the company and less than 1% of the founders shares.

The deal that made Bill Gates rich

I was having a chat with an EPFL professor who asked be if I had read the reprint of the Business Week article about Microsoft IPO. I had not even heard of it. It is a very interesting description of the IPO process so even it is a long article, you should read it.

I had included Microsoft cap. table at IPO in my book and here is a slightly improved version. It is interesting to notice that
– Microsoft had been founded 11 years earlier,
– Microsoft did not need to go public (just as Google a few years ago and Facebook today).
– There was very little venture capital money, so Gates and Allen were not much diluted.